How often does my data refresh? (And why is my dashboard empty at first?)
Your data updates on a regular refresh cycle. On the Starter plan, this is weekly. Right after setup your dashboard will be empty until the first refresh completes — that's expected, not a malfunction. You won't get instant results on day one.
Want a preview before the first refresh? Take one of your visibility prompts and run it directly in ChatGPT yourself. That's essentially what GetMint will measure for you — a good way to build intuition while you wait.
Two different timelines to keep separate:
- Measurement refreshes every week, so you can watch trends.
- Improvement — actually getting AI engines to cite you more — takes longer: a few weeks for early structural and on-page fixes, and typically 3–6 months of focused effort for consistent visibility across topics.
If your data still looks wrong after a refresh:
- Confirm your project's domain and market are set correctly.
- Remember scores move week to week because models are non-deterministic — check the trend, not one number.
Need a faster cadence or deeper coverage? That comes with higher plans. Email support@getmint.ai if your dashboard is still empty after a full refresh cycle.
Key takeaways
- Refresh runs on a cycle — weekly on Starter; higher plans have denser cadences.
- Empty dashboard on day one is normal — first data appears after the first refresh completes.
- Two timelines to keep separate: measurement (weekly) and improvement (months).
- Scores move week to week — read the trend, not a single number.